SmartBiz CRM is a custom-built customer relationship management system designed to help SMEs streamline their sales and client engagement processes. The platform offers lead tracking, contact management, automated follow-ups, and detailed reporting — all in one centralized dashboard. With real-time data and workflow automation, businesses can boost productivity, improve customer retention, and drive smarter sales decisions.
| Industry | Logistics |
|---|---|
| Technologies | Laravel, Vue.js, MySQL |
| Features | Lead & client management, Custom workflow builder, Email & WhatsApp integration |
| Impact | Increased sales productivity by 28% and automated 80% of follow-ups. |
